The Botswana Unified Revenue Service (BURS) is the sole authority for customs clearance of imported vehicles. Understanding BURS procedures is essential for a smooth import experience.
What BURS Does
BURS is responsible for assessing and collecting customs duties, VAT, and other taxes on imported vehicles. It also ensures compliance with SACU trade protocols and Botswana's import regulations.
Step 1: Registration with BURS
Every importer must have a BURS Tax Identification Number (TIN). Register online via the BURS e-Services portal or in person at any BURS office. Individuals need their Omang (national ID) or passport, while businesses need their registration certificate.
Step 2: Submit Customs Declaration (SAD 500)
The SAD 500 form is the standard customs declaration for all imports. Your clearing agent will submit this electronically before the vehicle arrives at the border. The declaration includes vehicle details, CIF value, and importer information.
Step 3: Duty Assessment
BURS assesses the duties and VAT payable. For SACU-origin vehicles, this means 0% duty + 12% VAT. For non-SACU imports, the applicable SACU CET rate is applied. BURS may use reference pricing if the declared value appears understated.
Step 4: Payment and Clearance
- Pay assessed duties at any BURS-accredited bank or via e-Services
- Present payment receipt and supporting documents at the border post
- BURS issues a Customs Clearance Certificate
- Vehicle can then be registered with DRTS (Department of Road Transport and Safety)
Border Posts for Vehicle Clearance
- Tlokweng (Gaborone) — busiest for south-east Botswana
- Pioneer Gate (Lobatse) — main route from South Africa
- Kazungula — for northern Botswana and transit to Zambia
- Martin's Drift — alternative for central Botswana
Use our import cost calculator for an instant BURS duty estimate, or contact us for full import assistance.
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